:root{
    --paper:#F3F4EE;
    --paper-card:#FFFFFF;
    --ink:#1E2A22;
    --ink-soft:#4B5750;
    --sage:#5C7A66;
    --sage-deep:#3F5A48;
    --gold:#C79A3C;
    --line:#DAD6C8;
    --line-soft:#E9E7DD;
    --shadow: 0 18px 40px -22px rgba(30,42,34,0.35);
    --radius: 2px;
  }
  *{box-sizing:border-box;}
  html{scroll-behavior:smooth;}
  body{
    margin:0;
    background:var(--paper);
    color:var(--ink);
    font-family:'Work Sans', sans-serif;
    font-size:16px;
    line-height:1.55;
    -webkit-font-smoothing:antialiased;
  }
  h1,h2,h3,h4{
    font-family:'Fraunces', serif;
    font-weight:600;
    margin:0;
    color:var(--ink);
    letter-spacing:-0.01em;
  }
  a{color:inherit;}
  .mono{font-family:'IBM Plex Mono', monospace;}
  .wrap{max-width:1180px;margin:0 auto;padding:0 32px;}
  .eyebrow{
    font-family:'IBM Plex Mono', monospace;
    font-size:12px;
    letter-spacing:0.14em;
    text-transform:uppercase;
    color:var(--sage-deep);
    display:flex;
    align-items:center;
    gap:10px;
  }
  .eyebrow::before{content:'';width:22px;height:1px;background:var(--sage-deep);display:inline-block;}
  :focus-visible{outline:2px solid var(--sage-deep); outline-offset:3px;}
  @media (prefers-reduced-motion: reduce){ *{animation:none !important; transition:none !important;} }

  /* NAV */
  header.site{
    position:sticky; top:0; z-index:50;
    background:rgba(243,244,238,0.92);
    backdrop-filter:blur(8px);
    border-bottom:1px solid var(--line);
  }
  .nav{
    display:flex; align-items:center; justify-content:space-between;
    padding:18px 32px; max-width:1180px; margin:0 auto;
  }
  .logo{
    font-family:'Fraunces', serif; font-weight:600; font-size:21px;
    display:flex; align-items:center; gap:9px; text-decoration:none;
  }
  .logo .mark{
    width:11px;height:11px;border-radius:50%;
    background:var(--sage); display:inline-block;
    box-shadow: 3px 0 0 var(--gold);
  }
  .nav-links{display:flex; gap:30px; align-items:center; list-style:none; margin:0; padding:0;}
  .nav-links a{
    text-decoration:none; font-size:14px; font-weight:500; color:var(--ink-soft);
    transition:color .15s;
  }
  .nav-links a:hover{color:var(--sage-deep);}
  .btn{
    display:inline-flex; align-items:center; gap:8px;
    font-family:'Work Sans',sans-serif; font-weight:600; font-size:14px;
    padding:12px 22px; border-radius:var(--radius); text-decoration:none;
    border:1px solid transparent; cursor:pointer; transition:transform .15s, background .15s;
  }
  .btn-primary{background:var(--sage-deep); color:#fff;}
  .btn-primary:hover{background:var(--ink); transform:translateY(-1px);}
  .btn-ghost{border-color:var(--ink); color:var(--ink); background:transparent;}
  .btn-ghost:hover{background:var(--ink); color:#fff;}
  .btn-block{width:100%; justify-content:center;}
  @media (max-width:860px){ .nav-links{display:none;} }

  /* HERO */
  .hero{padding:96px 0 70px; position:relative; overflow:hidden;}
  .hero::after{
    content:'';position:absolute; right:-120px; top:-120px; width:420px; height:420px;
    border-radius:50%; background:radial-gradient(circle at 30% 30%, rgba(92,122,102,0.16), transparent 70%);
    pointer-events:none;
  }
  .hero-grid{display:grid; grid-template-columns:1.1fr 0.9fr; gap:56px; align-items:start;}
  @media (max-width:900px){ .hero-grid{grid-template-columns:1fr;} }
  .hero h1{font-size:clamp(34px,4.6vw,58px); line-height:1.04; margin-top:16px;}
  .hero h1 em{font-style:italic; color:var(--sage-deep);}
  .hero p.lede{font-size:18px; color:var(--ink-soft); max-width:46ch; margin-top:20px;}
  .hero-cta{display:flex; gap:14px; margin-top:32px; flex-wrap:wrap;}
  .hero-badges{display:flex; gap:22px; margin-top:40px; flex-wrap:wrap;}
  .hero-badge{font-size:12px; font-family:'IBM Plex Mono',monospace; color:var(--ink-soft); display:flex; align-items:center; gap:7px;}
  .hero-badge::before{content:'●'; color:var(--sage); font-size:8px;}

  /* TICKET / QUOTE CALCULATOR — signature element */
  .ticket{
    background:var(--paper-card);
    border:1px solid var(--line);
    border-radius:var(--radius);
    box-shadow:var(--shadow);
    position:relative;
    padding:0;
  }
  .ticket::before{
    content:'';
    position:absolute; left:0; right:0; top:0; height:14px;
    background-image: radial-gradient(circle at 10px 0, transparent 8px, var(--paper) 8.5px);
    background-size: 20px 14px;
    background-repeat:repeat-x;
    top:-1px;
  }
  .ticket-head{
    padding:26px 26px 18px; border-bottom:1px dashed var(--line);
  }
  .ticket-head .eyebrow{margin-bottom:8px;}
  .ticket-head h3{font-size:22px;}
  .ticket-body{padding:22px 26px;}
  .field-row{display:grid; grid-template-columns:1fr 1fr; gap:14px; margin-bottom:14px;}
  .field{display:flex; flex-direction:column; gap:6px;}
  .field.full{grid-column:1/-1;}
  .field label{font-size:11px; font-family:'IBM Plex Mono',monospace; text-transform:uppercase; letter-spacing:.08em; color:var(--ink-soft);}
  .field select, .field input[type=number]{
    font-family:'Work Sans',sans-serif; font-size:14px; padding:10px 11px;
    border:1px solid var(--line); border-radius:var(--radius); background:#fff; color:var(--ink);
  }
  .toggle-row{display:flex; gap:8px; flex-wrap:wrap;}
  .chip{
    font-size:12.5px; padding:7px 12px; border:1px solid var(--line); border-radius:20px;
    background:#fff; cursor:pointer; color:var(--ink-soft); user-select:none; transition:all .12s;
  }
  .chip.active{background:var(--sage-deep); border-color:var(--sage-deep); color:#fff;}
  .ticket-divider{border-top:1px dashed var(--line); margin:4px 0 18px;}
  .ticket-result{
    background:var(--sage-deep); color:#fff; border-radius:var(--radius);
    padding:20px 22px; display:flex; justify-content:space-between; align-items:flex-end; gap:14px; flex-wrap:wrap;
  }
  .ticket-result .r-label{font-size:11px; font-family:'IBM Plex Mono',monospace; text-transform:uppercase; letter-spacing:.08em; opacity:.75;}
  .ticket-result .r-price{font-family:'Fraunces',serif; font-size:30px; font-weight:600; margin-top:4px;}
  .ticket-result .r-meta{font-family:'IBM Plex Mono',monospace; font-size:12px; opacity:.85; margin-top:4px;}
  .ticket-foot{padding:16px 26px 26px;}

  /* SECTION SHELL */
  section{padding:88px 0; scroll-margin-top:88px;}
  section.tight{padding:70px 0;}
  #quote{scroll-margin-top:100px;}
  .section-head{max-width:640px; margin-bottom:48px;}
  .section-head h2{font-size:clamp(28px,3.2vw,40px); margin-top:14px;}
  .section-head p{color:var(--ink-soft); font-size:16.5px; margin-top:14px;}
  .band{background:var(--paper-card); border-top:1px solid var(--line); border-bottom:1px solid var(--line);}

  /* SERVICE CARDS */
  .grid-3{display:grid; grid-template-columns:repeat(3,1fr); gap:24px;}
  .grid-2{display:grid; grid-template-columns:1fr 1fr; gap:24px;}
  @media (max-width:900px){ .grid-3{grid-template-columns:1fr 1fr;} .grid-2{grid-template-columns:1fr;} }
  @media (max-width:640px){ .grid-3{grid-template-columns:1fr;} }
  .card{
    background:var(--paper-card); border:1px solid var(--line); border-radius:var(--radius);
    padding:26px 24px; transition:box-shadow .15s, transform .15s;
  }
  .card:hover{box-shadow:var(--shadow); transform:translateY(-2px);}
  .card .tag{font-family:'IBM Plex Mono',monospace; font-size:11px; color:var(--gold); text-transform:uppercase; letter-spacing:.08em;}
  .card h3{font-size:19px; margin-top:10px;}
  .card p{color:var(--ink-soft); font-size:14.5px; margin-top:8px;}
  .card ul{margin:14px 0 0; padding-left:18px; color:var(--ink-soft); font-size:14px;}
  .card ul li{margin-bottom:4px;}

  /* BOOKING FLOW — a real sequence, numbers earn their place */
  .flow{display:grid; grid-template-columns:repeat(7,1fr); gap:14px; counter-reset:step;}
  @media (max-width:1000px){ .flow{grid-template-columns:repeat(4,1fr);} }
  @media (max-width:640px){ .flow{grid-template-columns:1fr 1fr;} }
  .step{border-top:2px solid var(--sage-deep); padding-top:14px;}
  .step .num{font-family:'IBM Plex Mono',monospace; font-size:12px; color:var(--sage-deep); font-weight:500;}
  .step h4{font-size:14.5px; margin-top:6px; line-height:1.3;}
  .step p{font-size:12.5px; color:var(--ink-soft); margin-top:5px;}

  /* PRICING */
  .price-table{width:100%; border-collapse:collapse; margin-top:10px;}
  .price-table th{
    text-align:left; font-family:'IBM Plex Mono',monospace; font-size:11px; text-transform:uppercase;
    letter-spacing:.06em; color:var(--ink-soft); padding:10px 14px; border-bottom:1px solid var(--line);
  }
  .price-table td{padding:16px 14px; border-bottom:1px solid var(--line-soft); font-size:14.5px;}
  .price-table td:first-child{font-family:'Fraunces',serif; font-weight:500; font-size:16px;}
  .price-table .price{font-family:'IBM Plex Mono',monospace; color:var(--sage-deep); font-weight:500;}

  /* TRUST BADGES */
  .badge-row{display:flex; gap:18px; flex-wrap:wrap; margin-top:8px;}
  .badge{
    display:flex; align-items:center; gap:10px; padding:12px 18px;
    border:1px solid var(--line); border-radius:24px; background:var(--paper-card); font-size:13.5px; font-weight:500;
  }
  .badge .dot{width:8px;height:8px;border-radius:50%;background:var(--sage);}

  /* TESTIMONIALS */
  .quote-card{background:var(--paper-card); border:1px solid var(--line); border-radius:var(--radius); padding:26px;}
  .quote-card p.q{font-family:'Fraunces',serif; font-size:18px; font-style:italic; line-height:1.5;}
  .quote-card .who{margin-top:16px; font-family:'IBM Plex Mono',monospace; font-size:12px; color:var(--ink-soft);}

  /* SERVICE AREA */
  .city-list{display:flex; flex-wrap:wrap; gap:10px 22px; margin-top:18px;}
  .city-list span{font-family:'IBM Plex Mono',monospace; font-size:13px; color:var(--ink-soft);}
  .city-list span::before{content:'—'; margin-right:7px; color:var(--gold);}

  /* CTA BAND */
  .cta-band{
    background:var(--ink); color:#fff; border-radius:4px; padding:56px 48px;
    display:flex; justify-content:space-between; align-items:center; gap:24px; flex-wrap:wrap;
  }
  .cta-band h2{color:#fff; font-size:clamp(24px,3vw,34px);}
  .cta-band p{color:#C8CDC5; margin-top:8px; max-width:44ch;}
  .cta-band .btn-primary{background:var(--gold); color:var(--ink);}
  .cta-band .btn-primary:hover{background:#fff;}

  footer{padding:48px 0 60px; border-top:1px solid var(--line);}
  .foot-grid{display:flex; justify-content:space-between; gap:24px; flex-wrap:wrap; font-size:13.5px; color:var(--ink-soft);}
  .foot-links{display:flex; gap:22px; flex-wrap:wrap; list-style:none; padding:0; margin:0;}
  .foot-links a{text-decoration:none;}
  .foot-links a:hover{color:var(--sage-deep);}

  /* CHAT WIDGET */
  .chat-launcher{
    position:fixed; bottom:26px; right:26px; z-index:80;
    width:58px; height:58px; border-radius:50%;
    background:var(--sage-deep); color:#fff; border:none; cursor:pointer;
    display:flex; align-items:center; justify-content:center;
    box-shadow:var(--shadow); transition:transform .15s;
  }
  .chat-launcher:hover{transform:translateY(-2px) scale(1.03);}
  .chat-launcher svg{width:24px; height:24px;}
  .chat-dot{
    position:absolute; top:6px; right:6px; width:10px; height:10px; border-radius:50%;
    background:var(--gold); border:2px solid var(--paper);
  }

  .chat-panel{
    position:fixed; bottom:26px; right:26px; z-index:81;
    width:360px; max-width:calc(100vw - 40px);
    height:min(560px, calc(100vh - 60px));
    background:var(--paper-card); border:1px solid var(--line); border-radius:6px;
    box-shadow:var(--shadow);
    display:none; flex-direction:column; overflow:hidden;
  }
  .chat-panel.open{display:flex;}
  .chat-head{
    background:var(--sage-deep); color:#fff; padding:16px 18px;
    display:flex; align-items:center; justify-content:space-between;
  }
  .chat-head-title{display:flex; align-items:center; gap:10px;}
  .chat-head-title .mark{width:9px;height:9px;border-radius:50%;background:var(--gold);}
  .chat-head h4{color:#fff; font-size:15px; font-family:'Fraunces',serif;}
  .chat-head p{font-size:11px; color:#D7DED8; margin-top:2px; font-family:'IBM Plex Mono',monospace;}
  .chat-close{background:none; border:none; color:#fff; cursor:pointer; opacity:.8; font-size:18px; line-height:1; padding:4px;}
  .chat-close:hover{opacity:1;}

  .chat-body{flex:1; overflow-y:auto; padding:18px; display:flex; flex-direction:column; gap:12px; background:var(--paper);}
  .chat-msg{
    max-width:86%; padding:10px 13px; border-radius:12px; font-size:13.5px; line-height:1.45;
  }
  .chat-msg.bot{
    background:#fff; border:1px solid var(--line); align-self:flex-start; border-bottom-left-radius:3px;
  }
  .chat-msg.user{
    background:var(--sage-deep); color:#fff; align-self:flex-end; border-bottom-right-radius:3px;
  }
  .chat-options{display:flex; flex-wrap:wrap; gap:8px; align-self:flex-start; max-width:100%;}
  .chat-options .chip{background:#fff;}
  .chat-form-step{
    align-self:stretch; background:#fff; border:1px solid var(--line); border-radius:8px; padding:14px; display:flex; flex-direction:column; gap:10px;
  }
  .chat-form-step .field label{font-size:10.5px;}
  .chat-form-step .field input{font-size:13.5px; padding:9px 10px;}
  .chat-typing{align-self:flex-start; display:flex; gap:4px; padding:10px 13px;}
  .chat-typing span{width:6px; height:6px; border-radius:50%; background:var(--line); animation:blink 1.2s infinite ease-in-out;}
  .chat-typing span:nth-child(2){animation-delay:.2s;}
  .chat-typing span:nth-child(3){animation-delay:.4s;}
  @keyframes blink{0%,80%,100%{opacity:.3;} 40%{opacity:1;}}
  @media (prefers-reduced-motion: reduce){ .chat-typing span{animation:none; opacity:.6;} }

  .chat-foot{padding:12px 16px; border-top:1px solid var(--line); background:#fff;}
  .chat-summary-row{display:flex; justify-content:space-between; font-size:12.5px; padding:4px 0; border-bottom:1px dashed var(--line-soft);}
  .chat-summary-row span:first-child{color:var(--ink-soft);}
  .chat-summary-row span:last-child{font-family:'IBM Plex Mono',monospace;}

  @media (max-width:480px){
    .chat-panel{ right:12px; bottom:12px; width:calc(100vw - 24px); }
    .chat-launcher{ right:16px; bottom:16px; }
  }

/* CONTACT SECTION */
.contact-grid{display:grid; grid-template-columns:1.2fr 0.9fr; gap:32px; align-items:start;}
@media (max-width:860px){ .contact-grid{grid-template-columns:1fr;} }

.form-card{
  background:var(--paper-card); border:1px solid var(--line); border-radius:6px;
  padding:32px; box-shadow:var(--shadow);
}
.form-card h3{font-size:22px; margin-bottom:22px;}
.form-row{display:grid; grid-template-columns:1fr 1fr; gap:16px; margin-bottom:16px;}
@media (max-width:520px){ .form-row{grid-template-columns:1fr;} }
.form-card .field label{font-size:12px; font-weight:500; color:var(--ink); text-transform:none; font-family:'Work Sans',sans-serif; letter-spacing:0;}
.form-card .field{margin-bottom:16px;}
.form-card .field input, .form-card .field select, .form-card .field textarea{
  font-family:'Work Sans',sans-serif; font-size:14px; padding:11px 12px;
  border:1px solid var(--line); border-radius:4px; background:#fff; color:var(--ink); width:100%;
}
.form-card .field textarea{resize:vertical; min-height:110px; font-family:'IBM Plex Mono',monospace; font-size:13px;}
.form-card .field input:focus, .form-card .field select:focus, .form-card .field textarea:focus{
  outline:none; border-color:var(--sage-deep); box-shadow:0 0 0 3px rgba(63,90,72,0.12);
}
.form-status{font-size:13px; margin-top:12px; display:none;}
.form-status.ok{color:var(--sage-deep); display:block;}
.form-status.err{color:#a8433a; display:block;}

.info-list{display:flex; flex-direction:column; gap:20px; margin-top:22px;}
.info-item{display:flex; gap:14px; align-items:flex-start;}
.info-icon{
  width:38px; height:38px; border-radius:8px; background:rgba(92,122,102,0.12);
  color:var(--sage-deep); display:flex; align-items:center; justify-content:center; flex-shrink:0;
}
.info-icon svg{width:18px; height:18px;}
.info-item h4{font-size:14.5px; margin-bottom:3px;}
.info-item p{font-size:13.5px; color:var(--ink-soft); margin:0; line-height:1.5;}

.promo-box{
  margin-top:26px; background:var(--sage-deep); color:#fff; border-radius:6px; padding:24px;
}
.promo-box h4{color:#fff; font-size:17px; margin-bottom:8px;}
.promo-box p{font-size:13.5px; color:#D7DED8; line-height:1.5; margin:0 0 14px;}
.promo-box ul{list-style:none; padding:0; margin:0; display:flex; flex-direction:column; gap:8px;}
.promo-box li{font-size:13px; display:flex; align-items:center; gap:9px; color:#EDEFE9;}
.promo-box li::before{content:''; width:6px; height:6px; border-radius:50%; background:var(--gold); flex-shrink:0;}

/* BOOKING MODAL */
.modal-overlay{
  position:fixed; inset:0; z-index:90; background:rgba(30,42,34,0.55);
  display:none; align-items:center; justify-content:center; padding:20px;
}
.modal-overlay.open{display:flex;}
.modal-panel{
  background:var(--paper-card); border-radius:8px; width:100%; max-width:560px;
  max-height:90vh; overflow-y:auto; box-shadow:var(--shadow);
}
.modal-head{
  background:var(--sage-deep); color:#fff; padding:22px 26px; position:sticky; top:0;
  display:flex; align-items:flex-start; justify-content:space-between; gap:14px;
}
.modal-head h3{color:#fff; font-size:22px; margin-top:4px;}
.modal-body{padding:24px 26px 28px;}

.booking-quote-summary{
  background:var(--paper); border:1px dashed var(--line); border-radius:6px;
  padding:14px 16px; margin-bottom:20px; font-size:13.5px; color:var(--ink-soft);
}
.booking-quote-summary strong{color:var(--ink); font-family:'IBM Plex Mono',monospace;}

#bookingForm .field{margin-bottom:16px;}
#bookingForm .field label{
  font-size:12px; font-weight:500; color:var(--ink); font-family:'Work Sans',sans-serif;
  display:block; margin-bottom:6px;
}
#bookingForm input, #bookingForm select, #bookingForm textarea{
  font-family:'Work Sans',sans-serif; font-size:14px; padding:11px 12px; width:100%;
  border:1px solid var(--line); border-radius:4px; background:#fff; color:var(--ink);
}
#bookingForm textarea{min-height:70px; resize:vertical; font-family:'IBM Plex Mono',monospace; font-size:13px;}
#bookingForm input:focus, #bookingForm select:focus, #bookingForm textarea:focus{
  outline:none; border-color:var(--sage-deep); box-shadow:0 0 0 3px rgba(63,90,72,0.12);
}
#addonChips .chip.active{background:var(--gold); border-color:var(--gold); color:var(--ink);}

/* CHAT LIVE-MESSAGE INPUT BAR */
.chat-input-bar{
  display:flex; gap:8px; padding:12px 14px; border-top:1px solid var(--line); background:#fff;
}
.chat-input-bar input{
  flex:1; font-family:'Work Sans',sans-serif; font-size:13.5px; padding:10px 12px;
  border:1px solid var(--line); border-radius:20px; background:var(--paper); color:var(--ink);
}
.chat-input-bar input:focus{ outline:none; border-color:var(--sage-deep); }
.chat-input-bar button{
  width:38px; height:38px; border-radius:50%; border:none; background:var(--sage-deep); color:#fff;
  display:flex; align-items:center; justify-content:center; cursor:pointer; flex-shrink:0; transition:background .15s;
}
.chat-input-bar button:hover{ background:var(--ink); }
.chat-input-bar button svg{ width:16px; height:16px; }
.chat-msg.sending{ opacity:0.6; }